Common questions answered
Welcome to our frequently asked questions section! Here, you'll find answers to the most common queries about our women's loungewear and gym wear, ordering, delivery, and returns at Kokokouture.co.uk. We're here to make your shopping experience as smooth and enjoyable as possible.
Frequently asked questions
We aim to provide you with all the information you need regarding our products and services. From sizing to delivery, returns to washing instructions, find detailed answers below to ensure a seamless Kokokouture.co.uk experience.
What sizes do you offer?
We cater to women aged 12-35. To ensure the perfect fit for your new loungewear and gym wear, please refer to our detailed size guide page.
What is your returns policy?
We want you to love your Kokokouture items. A returns label is included in your package for your convenience. You have 30 days from receipt to return any items you are not completely satisfied with. Please ensure items are unworn and in their original condition.
How should I wash my Kokokouture items?
To keep your women's loungewear and gym wear looking their best, please follow the specific washing instructions on the care label of each item. Generally, we recommend a cool wash and air drying to maintain quality.
How long will my delivery take?
Once your order is placed for your stylish loungewear or gym wear, you will receive an immediate order confirmation. This will be followed by shipping updates, including an estimated delivery timeframe. We aim to get your items to you swiftly.
What happens after I place an order?
After placing an order on Kokokouture.co.uk, you'll receive an email confirmation acknowledging your purchase. Following this, we'll send you shipping updates with tracking information so you can monitor your new women's loungewear or gym wear's journey to your door.
Where can I find a size guide?
Our comprehensive international clothing chart is available on our dedicated size guide page. This tool is designed to help you confidently choose the right size for your women's loungewear and gym wear.
How do I return an item?
Returning an item is simple. A pre-paid returns label is conveniently included in your package. Just attach it to your parcel and send the items back to us within 30 days of purchase. Remember, items must be in their original, unworn condition.
Do you have tips for choosing the right size?
Absolutely! We strongly recommend referring to our international clothing chart on the size guide page. Taking your measurements and comparing them to our chart will help you find the perfect fit for your Kokokouture loungewear and gym wear.
How do I care for my items?
To ensure the longevity and quality of your Kokokouture garments, always follow the washing instructions provided on the individual care labels. Proper care will help maintain the shape, colour, and comfort of your favourite women's loungewear and gym wear.
Your questions, answered
We hope this FAQ has provided clarity on your queries about our women's loungewear and gym wear. At Kokokouture.co.uk, we are dedicated to providing excellent products and customer service. If you have any further questions, please don't hesitate to reach out to us directly.